Privacy policy.

This Privacy Policy describes how Foxglen Sauna and Outdoor Wellness ("the Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://foxglen.ie ("the Site") or otherwise communicate with us (collectively, the "Services").

For the purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

We invite you to read this Privacy Policy carefully. By accessing or using any of our Services, you agree to the collection, use, and disclosure of your information as outlined here.
If you do not agree, please refrain from using the Services.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect operational changes, legal requirements, or improvements in how we protect your privacy. Updated versions will be posted on our website, along with a revised “last updated” date. We will take any additional steps as required by law.

How We Collect and Use Your Personal Information

We collect personal information from a variety of sources to provide and improve our outdoor wellness services. This includes:

Information You Provide Directly

  • Contact details: name, phone number, email, address

  • Booking and payment information: billing address, payment confirmation

  • Account information (if applicable): login credentials

  • Customer support communications: messages or feedback you send us

Information We Collect Automatically

When you interact with our website or services, we collect certain information automatically via cookies and similar technologies:

  • Device type and browser

  • IP address and general location

  • Pages visited and interactions on the site

  • Connection and usage data

Information From Third Parties

We may receive additional information from third-party service providers to support our services, including:

  • Payment processors (e.g., Stripe) for secure transactions

  • Analytics and marketing partners
    We treat this information in line with this Privacy Policy, though we are not responsible for third-party privacy practices.

How We Use Your Personal Information

Your information helps us offer and improve our nature-based wellness services in the following ways:

  • To provide services: process bookings, facilitate payments, and manage user accounts

  • To offer support: respond to your inquiries and enhance the customer experience

  • For marketing (with consent): share promotions or updates related to Foxglen Sauna and Outdoor Wellness

  • For safety and compliance: prevent fraud, secure our systems, and meet legal requirements

Cookies

We use cookies to improve your experience on foxglen.ie. Cookies help us understand how visitors use the site and enable essential features.
You may control cookie preferences through your browser settings. Note that disabling cookies may affect your ability to use some features.

How We Disclose Personal Information

We may share your information with third parties where necessary and lawful, including:

  • Service providers: for website hosting, payment processing, analytics, and communications

  • Business partners: for select marketing and promotional efforts (with your consent)

  • Legal authorities: when required to comply with applicable law or enforce our terms

We do not sell your personal information.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their policies before interacting with them.

Children Under 18

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us so we can remove it.

Security and Retention

We implement appropriate safeguards to protect your information. However, no system is 100% secure. Please avoid transmitting sensitive information through unsecured channels.

We retain personal information only as long as needed to fulfill the purposes described here or to meet legal obligations.

Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • Access to the data we hold about you

  • Correction of inaccurate details

  • Deletion of your data

  • Restriction or objection to processing

  • Data portability

  • Withdrawal of consent (where applicable)

To exercise your rights, please contact us (see below). We may need to verify your identity before fulfilling your request.

Complaints

If you have concerns about how we handle your personal information, contact us directly. You also have the right to lodge a complaint with your local data protection authority.

International Users

If you are located outside Ireland, your information may be processed or stored in countries with different data protection laws. We use recognised legal safeguards (such as standard contractual clauses) when transferring data internationally.

Contact Us

For any questions, requests, or concerns about your personal data, please reach out:

Email: info@foxglen.ie
Address: Foxglen Sauna and Outdoor Wellness,
Donard, Co. Wicklow, Ireland